Terms of advance payments made by Patients for medical treatments and services offered by Klinika Bocian

Terms of advance payments made by Patients for medical treatments and services offered by Klinika Bocian


§ 1
Initial Provisions


  1. These Terms are intended for Patients who make use of medical treatments and services provided by Klinika Bocian, and they set forth guidelines for making advance payments.
  2. Centrum Bocian spółka z ograniczoną odpowiedzialnością spółka komandytowa, having its seat in: 15-267 Białystok, ul. Akademicka 26, NIP No.: 5422971792, REGON No.: 200067699, entered into the Register of Entrepreneurs of the National Court Register (Krajowy Rejestr Sqdowy) kept by the District Court in Białystok; XII Commercial Division in the Commercial Register of the National Court Register under number: 0000621247, hereinafter referred to as Klinika Bocian is a medical entity providing medical treatments and services as well as - in accordance with the authorisation of the Minister of Health - assisted conception centres and storage of reproductive cells and embryos in following cities: “Klinika leczenia niepłodności, ginekologii i położnictwa - Bocian” having its seat in Białystok, ul. Akademicka 26, “Klinika leczenia niepłodności, ginekologii i położnictwa- Bocian 2”, having its seat in Warsaw, ul. Stawki 2a/7 “Klinika leczenia niepłodności, ginekologii i położnictwa- Bocian 3”, having its seat in Katowice, ul. Dąbrówki 13.

§ 2
Definitions


  1. Patient - a natural person asking Kinika Bocian to provide medical treatments and services or benefiting from medical treatments and services provided by Klinika Bocian or by the medical professionals pursuing their occupation for this entity;
  2. Terms - these terms.
  3. Medical professionals - persons authorised to perform medical treatments on the basis of separate regulations and services, and persons who acquired professional qualifications, authorising them to perform medical treatments and services in a specific area or field of medicine;
  4. Medical treatments and services - interventions aimed at preserving, saving, regaining and improving the patient’s health, or other medical interventions, provided as part of medical treatment or on the basis of separate regulations.
  5. Medical entity - entity providing medical services in accordance with art. 4(1) of the Act of 15 April 2011 on medical interventions (Journal of Laws of 2015, items 618, 788 and 905);
  6. Assisted conception centre - medical entity authorised by the Minister of Health to perform assisted conception procedures, including collecting reproductive cells, and processing, testing, preparing and distributing reproductive cells and embryos.
  7. Storage of reproductive cells and embryos (cryobank) - organisational unit, authorised by the Minister of Health to collect, store and distribute reproductive cells and embryos.
  8. Dotpay - online payment service provider facilitating payments between Patients and Klinika Bocian; for more detail on Dotpay please refer to: www.dotpay.pl.

§ 3
Contact Details of Klinika Bocian


Address of Klinika Bocian: ul. Akademicka 26, 15-267 Białystok.

E-mail address of Klinika Bocian: kontakt@klinikabocian.pl

Telephone number of Klinika Bocian: +48 85 744 77 00

Fax number of Klinika Bocian: +48 85 744 77 00 (extension 20)

Bank account number of Klinika Bocian: PKO BP 70 1020 1332 0000 1202 0291 2426

Patients can contact Klinika Bocian using addresses, telephone and fax numbers, provided in this article.

Klinika Bocian can be reached by phone from 8 a.m. to 6 p.m.


§ 4
Technical Requirements


To be able to use Online Payment System you need the following:


  1. an end user device connected to the Internet and equipped with internet browser, such as Mozilla Firefox, Internet Explorer or Google Chrome
  2. an active electronic mail account (e-mail),
  3. cookies enabled,
  4. JavaScript enabled.

§ 5
General Information


  1. To the fullest extent permitted by law, Klinika Bocian shall not be liable for any disruptions, including interruptions in the functioning of the Online Payment System, caused by force majeure, third party’s illicit actions or the incompatibility of the System with the Patient's technical infrastructure.

§ 6
Payment Methods


  1. When paying for medical treatments and services Patients may use following payment methods:
    • Payment by bank transfer to the bank account of Klinika Bocian
    • Payment by electronic means
    • Payment by credit card.
  2. Credit card payments and money e-transfers will be processed by Dotpay.pl
  3. Payment transaction are carried out in the following currencies: PLN, EUR, USD.

§ 7
Settlement of advance payments maid by Patients


  1. Patients shall make advance payment for treatments and services provided by Klinika Bocian and cover any liabilities arising out of agreements concluded with Klinika Bocian.
  2. Amounts of advanced payments shall be always agreed upon by the Patients and Klinika Bocian, depending on the type of treatments and services to be provided.
  3. Klinika Bocian shall notify the Patient by e-mail of the total amount due, the purpose of payment and the amount of the advance payment to be made by the Patient.
  4. If Patient chooses to pay by bank transfer, electronic payment or payment by card, the Patient shall be obligated to make the payment within 5 calendar days from the date of sending the information indicated in point 2, otherwise the payment shall be cancelled.
  5. Dotpay.pl shall send payment confirmation to the Patient by e-mail.
  6. On the date of their provision, the Patient may be issued invoice for any medical treatment or service provided by Klinika Bocian.
  7. Klinika Bocian shall send to the Patient by e-mail a detailed account of the funds paid and medical treatments and services provided to the Patient or to a person designated by the Patient.
  8. If the advance payment for medical treatments and services provided has not been utilised in full, Klinika Bocian shall return it to the Patient's bank account within 14 days of receipt of the Patient’s repayment request, sent by e-mail.

§ 8
Complaints


  1. Complaints concerning the settlement of advance payments, paid together with a list of medical treatments and services performed should be sent in writing or by e-mail to the addresses of the Klinika Bocian, given in these Terms.
  2. Klinika Bocian shall respond to the complaint immediately, but no later than within 14 days from the receipt of such complaint.

§ 9
Protection of Personal Data


  1. Personal data shall be processed by Klinika Bocian in order to protect health, to provide medical treatments and services by medical professionals, to manage the provision of medical treatments and services or to meet public law obligations, and it shall not be made available to other entities. Centrum Bocian spółka z ograniczoną odpowiedzialnością spółka komandytowa, having its seat in ul. Akademicka 26, 15-267 Białystok shall be the controller of the Patient’s personal data.
  2. According to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, the Patients hereby consent voluntarily to their personal data being stored and processed by and on behalf of Klinika Bocian, for purposes stated above, especially for diagnostics and treatment purposes.
  3. The Patients shall have the right to access their personal data, to correct and erase their personal data as well as the right to withdraw their consent to the processing of these data without giving reasons.
  4. Personal data shall be collected according to GDPR, and - in particular - full guaranties for personal data protection shall be provided, as required by law. The controller of personal data, appointed in accordance with the legal requirements, shall apply technical and organisational measures, which are necessary, considering the threats and the categories of data protected, to ensure the protection of the personal data processed, and in particular they shall protect the data against unauthorized access, against being taken by an unauthorized person, illegal processing and their change, loss or damage. In particular, the controller shall keep documentation on how the data is being processed. Only persons authorised by the data controller shall process data in Klinika Bocian.
  5. The controller shall make personal data of Patients available to the selected online payment service provider, as specified in §7.

§ 10 Final Provisions


  1. In matters not regulated hereunder, provisions of law generally applicable in Poland shall apply.
  2. Any dispute shall be settled by a civil court, competent for the registered seat of Klinika Bocian.


Dotpay Mastercard Debit card payments and money e-transfers will be processed by Dotpay.pl.